Global ITSM Tools Market Growth (Status and Outlook) 2019-2024

  • Report Id: LPI-54087
  • Category: ICT & Media
  • Published Date: Jul 2019
  • Pages: 151
According to this study, over the next five years the ITSM Tools market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in ITSM Tools business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of ITSM Tools market by product type, application, key companies and key regions.

This study considers the ITSM Tools value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Basic(Under $19/Month)
Standard($19-99/Month)
Senior($99+/Month)

Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
SysAid Technologies
SolarWinds
Vision Helpdesk
Freshworks
Wrike
ManageEngine
Zendesk
OPGK RZESZOW
MHelpDesk
Harmony Business Systems
Cherwell Software
Atera
Accelo
Spiceworks
ConnectWise
Atlassian
BMC
Kayako
Salesforce
LogMeIn
ITConcepts

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
To study and analyze the global ITSM Tools market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of ITSM Tools market by identifying its various subsegments.
Focuses on the key global ITSM Tools players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the ITSM Tools with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of ITSM Tools submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.

Table of Contents

Global ITSM Tools Market Growth (Status and Outlook) 2019-2024

1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered

2 Executive Summary
2.1 World Market Overview
2.1.1 Global ITSM Tools Market Size 2014-2024
2.1.2 ITSM Tools Market Size CAGR by Region
2.2 ITSM Tools Segment by Type
2.2.1 Basic(Under $19/Month)
2.2.2 Basic(Under $19/Month)
2.2.3 Senior($99+/Month)
2.3 ITSM Tools Market Size by Type
2.3.1 Global ITSM Tools Market Size Market Share by Type (2014-2019)
2.3.2 Global ITSM Tools Market Size Growth Rate by Type (2014-2019)
2.4 ITSM Tools Segment by Application
2.4.1 Large Enterprises(1000+ Users)
2.4.2 Medium-Sized Enterprise(499-1000 Users)
2.4.3 Small Enterprises(1-499 Users)
2.5 ITSM Tools Market Size by Application
2.5.1 Global ITSM Tools Market Size Market Share by Application (2014-2019)
2.5.2 Global ITSM Tools Market Size Growth Rate by Application (2014-2019)

3 Global ITSM Tools by Players
3.1 Global ITSM Tools Market Size Market Share by Players
3.1.1 Global ITSM Tools Market Size by Players (2017-2019)
3.1.2 Global ITSM Tools Market Size Market Share by Players (2017-2019)
3.2 Global ITSM Tools Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 ITSM Tools by Regions
4.1 ITSM Tools Market Size by Regions
4.2 Americas ITSM Tools Market Size Growth
4.3 APAC ITSM Tools Market Size Growth
4.4 Europe ITSM Tools Market Size Growth
4.5 Middle East & Africa ITSM Tools Market Size Growth

5 Americas
5.1 Americas ITSM Tools Market Size by Countries
5.2 Americas ITSM Tools Market Size by Type
5.3 Americas ITSM Tools Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries

6 APAC
6.1 APAC ITSM Tools Market Size by Countries
6.2 APAC ITSM Tools Market Size by Type
6.3 APAC ITSM Tools Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Countries

7 Europe
7.1 Europe ITSM Tools by Countries
7.2 Europe ITSM Tools Market Size by Type
7.3 Europe ITSM Tools Market Size by Application
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Spain
7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa
8.1 Middle East & Africa ITSM Tools by Countries
8.2 Middle East & Africa ITSM Tools Market Size by Type
8.3 Middle East & Africa ITSM Tools Market Size by Application
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 Market Drivers, Challenges and Trends
9.1 Market Drivers and Impact
9.1.1 Growing Demand from Key Regions
9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends

10 Global ITSM Tools Market Forecast
10.1 Global ITSM Tools Market Size Forecast (2019-2024)
10.2 Global ITSM Tools Forecast by Regions
10.2.1 Global ITSM Tools Forecast by Regions (2019-2024)
10.2.2 Americas Market Forecast
10.2.3 APAC Market Forecast
10.2.4 Europe Market Forecast
10.2.5 Middle East & Africa Market Forecast
10.3 Americas Forecast by Countries
10.3.1 United States Market Forecast
10.3.2 Canada Market Forecast
10.3.3 Mexico Market Forecast
10.3.4 Brazil Market Forecast
10.4 APAC Forecast by Countries
10.4.1 China Market Forecast
10.4.2 Japan Market Forecast
10.4.3 Korea Market Forecast
10.4.4 Southeast Asia Market Forecast
10.4.5 India Market Forecast
10.4.6 Australia Market Forecast
10.5 Europe Forecast by Countries
10.5.1 Germany Market Forecast
10.5.2 France Market Forecast
10.5.3 UK Market Forecast
10.5.4 Italy Market Forecast
10.5.5 Russia Market Forecast
10.5.6 Spain Market Forecast
10.6 Middle East & Africa Forecast by Countries
10.6.1 Egypt Market Forecast
10.6.2 South Africa Market Forecast
10.6.3 Israel Market Forecast
10.6.4 Turkey Market Forecast
10.6.5 GCC Countries Market Forecast
10.7 Global ITSM Tools Forecast by Type
10.8 Global ITSM Tools Forecast by Application

11 Key Players Analysis
11.1 SysAid Technologies
11.1.1 Company Details
11.1.2 ITSM Tools Product Offered
11.1.3 SysAid Technologies ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.1.4 Main Business Overview
11.1.5 SysAid Technologies News
11.2 SolarWinds
11.2.1 Company Details
11.2.2 ITSM Tools Product Offered
11.2.3 SolarWinds ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.2.4 Main Business Overview
11.2.5 SolarWinds News
11.3 Vision Helpdesk
11.3.1 Company Details
11.3.2 ITSM Tools Product Offered
11.3.3 Vision Helpdesk ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.3.4 Main Business Overview
11.3.5 Vision Helpdesk News
11.4 Freshworks
11.4.1 Company Details
11.4.2 ITSM Tools Product Offered
11.4.3 Freshworks ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.4.4 Main Business Overview
11.4.5 Freshworks News
11.5 Wrike
11.5.1 Company Details
11.5.2 ITSM Tools Product Offered
11.5.3 Wrike ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.5.4 Main Business Overview
11.5.5 Wrike News
11.6 ManageEngine
11.6.1 Company Details
11.6.2 ITSM Tools Product Offered
11.6.3 ManageEngine ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.6.4 Main Business Overview
11.6.5 ManageEngine News
11.7 Zendesk
11.7.1 Company Details
11.7.2 ITSM Tools Product Offered
11.7.3 Zendesk ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.7.4 Main Business Overview
11.7.5 Zendesk News
11.8 OPGK RZESZOW
11.8.1 Company Details
11.8.2 ITSM Tools Product Offered
11.8.3 OPGK RZESZOW ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.8.4 Main Business Overview
11.8.5 OPGK RZESZOW News
11.9 MHelpDesk
11.9.1 Company Details
11.9.2 ITSM Tools Product Offered
11.9.3 MHelpDesk ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.9.4 Main Business Overview
11.9.5 MHelpDesk News
11.10 Harmony Business Systems
11.10.1 Company Details
11.10.2 ITSM Tools Product Offered
11.10.3 Harmony Business Systems ITSM Tools Revenue, Gross Margin and Market Share (2017-2019)
11.10.4 Main Business Overview
11.10.5 Harmony Business Systems News
11.11 Cherwell Software
11.12 Atera
11.13 Accelo
11.14 Spiceworks
11.15 ConnectWise
11.16 Atlassian
11.17 BMC
11.18 Kayako
11.19 Salesforce
11.20 LogMeIn
11.21 ITConcepts

12 Research Findings and Conclusion

List of Tables and Figures

Table Product Specifications of ITSM Tools
Figure ITSM Tools Report Years Considered
Figure Market Research Methodology
Figure Global ITSM Tools Market Size Growth Rate 2014-2024 ($ Millions)
Table ITSM Tools Market Size CAGR by Region 2014-2024 ($ Millions)
Table Major Players of Basic(Under $19/Month)
Table Major Players of Standard($19-99/Month)
Table Major Players of Senior($99+/Month)
Table Market Size by Type (2014-2019) ($ Millions)
Table Global ITSM Tools Market Size Market Share by Type (2014-2019)
Figure Global ITSM Tools Market Size Market Share by Type (2014-2019)
Figure Global Basic(Under $19/Month) Market Size Growth Rate
Figure Global Standard($19-99/Month) Market Size Growth Rate
Figure Global Senior($99+/Month) Market Size Growth Rate
Figure ITSM Tools Consume目录输出!D in Large Enterprises(1000+ Users)
Figure Global ITSM Tools Market: Large Enterprises(1000+ Users) (2014-2019) ($ Millions)
Figure Global Large Enterprises(1000+ Users) YoY Growth ($ Millions)
Figure ITSM Tools Consume目录输出!D in Medium-Sized Enterprise(499-1000 Users)
Figure Global ITSM Tools Market: Medium-Sized Enterprise(499-1000 Users) (2014-2019) ($ Millions)
Figure Global Medium-Sized Enterprise(499-1000 Users) YoY Growth ($ Millions)
Figure ITSM Tools Consume目录输出!D in Small Enterprises(1-499 Users)
Figure Global ITSM Tools Market: Small Enterprises(1-499 Users) (2014-2019) ($ Millions)
Figure Global Small Enterprises(1-499 Users) YoY Growth ($ Millions)
Table Global ITSM Tools Market Size by Application (2014-2019) ($ Millions)
Table Global ITSM Tools Market Size Market Share by Application (2014-2019)
Figure Global ITSM Tools Market Size Market Share by Application (2014-2019)
Figure Global ITSM Tools Market Size in Large Enterprises(1000+ Users) Growth Rate
Figure Global ITSM Tools Market Size in Medium-Sized Enterprise(499-1000 Users) Growth Rate
Figure Global ITSM Tools Market Size in Small Enterprises(1-499 Users) Growth Rate
Table Global ITSM Tools Revenue by Players (2017-2019) ($ Millions)
Table Global ITSM Tools Revenue Market Share by Players (2017-2019)
Figure Global ITSM Tools Revenue Market Share by Players in 2018
Table Global ITSM Tools Key Players Head office and Products Offered
Table ITSM Tools Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
Table Global ITSM Tools Market Size by Regions 2014-2019 ($ Millions)
Table Global ITSM Tools Market Size Market Share by Regions 2014-2019
Figure Global ITSM Tools Market Size Market Share by Regions 2014-2019
Figure Americas ITSM Tools Market Size 2014-2019 ($ Millions)
Figure APAC ITSM Tools Market Size 2014-2019 ($ Millions)
Figure Europe ITSM Tools Market Size 2014-2019 ($ Millions)
Figure Middle East & Africa ITSM Tools Market Size 2014-2019 ($ Millions)
Table Americas ITSM Tools Market Size by Countries (2014-2019) ($ Millions)
Table Americas ITSM Tools Market Size Market Share by Countries (2014-2019)
Figure Americas ITSM Tools Market Size Market Share by Countries in 2018
Table Americas ITSM Tools Market Size by Type (2014-2019) ($ Millions)
Table Americas ITSM Tools Market Size Market Share by Type (2014-2019)
Figure Americas ITSM Tools Market Size Market Share by Type in 2018
Table Americas ITSM Tools Market Size by Application (2014-2019) ($ Millions)
Table Americas ITSM Tools Market Size Market Share by Application (2014-2019)
Figure Americas ITSM Tools Market Size Market Share by Application in 2018
Figure United States ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Canada ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Mexico ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Table APAC ITSM Tools Market Size by Countries (2014-2019) ($ Millions)
Table APAC ITSM Tools Market Size Market Share by Countries (2014-2019)
Figure APAC ITSM Tools Market Size Market Share by Countries in 2018
Table APAC ITSM Tools Market Size by Type (2014-2019) ($ Millions)
Table APAC ITSM Tools Market Size Market Share by Type (2014-2019)
Figure APAC ITSM Tools Market Size Market Share by Type in 2018
Table APAC ITSM Tools Market Size by Application (2014-2019) ($ Millions)
Table APAC ITSM Tools Market Size Market Share by Application (2014-2019)
Figure APAC ITSM Tools Market Size Market Share by Application in 2018
Figure China ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Japan ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Korea ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Southeast Asia ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure India ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Australia ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Table Europe ITSM Tools Market Size by Countries (2014-2019) ($ Millions)
Table Europe ITSM Tools Market Size Market Share by Countries (2014-2019)
Figure Europe ITSM Tools Market Size Market Share by Countries in 2018
Table Europe ITSM Tools Market Size by Type (2014-2019) ($ Millions)
Table Europe ITSM Tools Market Size Market Share by Type (2014-2019)
Figure Europe ITSM Tools Market Size Market Share by Type in 2018
Table Europe ITSM Tools Market Size by Application (2014-2019) ($ Millions)
Table Europe ITSM Tools Market Size Market Share by Application (2014-2019)
Figure Europe ITSM Tools Market Size Market Share by Application in 2018
Figure Germany ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure France ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure UK ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Italy ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Russia ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Spain ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Table Middle East & Africa ITSM Tools Market Size by Countries (2014-2019) ($ Millions)
Table Middle East & Africa ITSM Tools Market Size Market Share by Countries (2014-2019)
Figure Middle East & Africa ITSM Tools Market Size Market Share by Countries in 2018
Table Middle East & Africa ITSM Tools Market Size by Type (2014-2019) ($ Millions)
Table Middle East & Africa ITSM Tools Market Size Market Share by Type (2014-2019)
Figure Middle East & Africa ITSM Tools Market Size Market Share by Type in 2018
Table Middle East & Africa ITSM Tools Market Size by Application (2014-2019) ($ Millions)
Table Middle East & Africa ITSM Tools Market Size Market Share by Application (2014-2019)
Figure Middle East & Africa ITSM Tools Market Size Market Share by Application in 2018
Figure Egypt ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure South Africa ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Israel ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Turkey ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure GCC Countries ITSM Tools Market Size Growth 2014-2019 ($ Millions)
Figure Global ITSM Tools arket Size Forecast (2019-2024) ($ Millions)
Table Global ITSM Tools Market Size Forecast by Regions (2019-2024) ($ Millions)
Table Global ITSM Tools Market Size Market Share Forecast by Regions
Figure Americas ITSM Tools Market Size 2019-2024 ($ Millions)
Figure APAC ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Europe ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Middle East & Africa ITSM Tools Market Size 2019-2024 ($ Millions)
Figure United States ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Canada ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Mexico ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Brazil ITSM Tools Market Size 2019-2024 ($ Millions)
Figure China ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Japan ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Korea ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Southeast Asia ITSM Tools Market Size 2019-2024 ($ Millions)
Figure India ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Australia ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Germany ITSM Tools Market Size 2019-2024 ($ Millions)
Figure France ITSM Tools Market Size 2019-2024 ($ Millions)
Figure UK ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Italy ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Russia ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Spain ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Egypt ITSM Tools Market Size 2019-2024 ($ Millions)
Figure South Africa ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Israel ITSM Tools Market Size 2019-2024 ($ Millions)
Figure Turkey ITSM Tools Market Size 2019-2024 ($ Millions)
Figure GCC Countries ITSM Tools Market Size 2019-2024 ($ Millions)
Table Global ITSM Tools Market Size Forecast by Type (2019-2024) ($ Millions)
Table Global ITSM Tools Market Size Market Share Forecast by Type (2019-2024)
Table Global ITSM Tools Market Size Forecast by Application (2019-2024) ($ Millions)
Table Global ITSM Tools Market Size Market Share Forecast by Application (2019-2024)
Table SysAid Technologies Basic Information, Head Office, Major Market Areas and Its Competitors
Table SysAid Technologies ITSM Tools Revenue and Gross Margin (2017-2019)
Figure SysAid Technologies ITSM Tools Market Share (2017-2019)
Table SolarWinds Basic Information, Head Office, Major Market Areas and Its Competitors
Table SolarWinds ITSM Tools Revenue and Gross Margin (2017-2019)
Figure SolarWinds ITSM Tools Market Share (2017-2019)
Table Vision Helpdesk Basic Information, Head Office, Major Market Areas and Its Competitors
Table Vision Helpdesk ITSM Tools Revenue and Gross Margin (2017-2019)
Figure Vision Helpdesk ITSM Tools Market Share (2017-2019)
Table Freshworks Basic Information, Head Office, Major Market Areas and Its Competitors
Table Freshworks ITSM Tools Revenue and Gross Margin (2017-2019)
Figure Freshworks ITSM Tools Market Share (2017-2019)
Table Wrike Basic Information, Head Office, Major Market Areas and Its Competitors
Table Wrike ITSM Tools Revenue and Gross Margin (2017-2019)
Figure Wrike ITSM Tools Market Share (2017-2019)
Table ManageEngine Basic Information, Head Office, Major Market Areas and Its Competitors
Table ManageEngine ITSM Tools Revenue and Gross Margin (2017-2019)
Figure ManageEngine ITSM Tools Market Share (2017-2019)
Table Zendesk Basic Information, Head Office, Major Market Areas and Its Competitors
Table Zendesk ITSM Tools Revenue and Gross Margin (2017-2019)
Figure Zendesk ITSM Tools Market Share (2017-2019)
Table OPGK RZESZOW Basic Information, Head Office, Major Market Areas and Its Competitors
Table OPGK RZESZOW ITSM Tools Revenue and Gross Margin (2017-2019)
Figure OPGK RZESZOW ITSM Tools Market Share (2017-2019)
Table MHelpDesk Basic Information, Head Office, Major Market Areas and Its Competitors
Table MHelpDesk ITSM Tools Revenue and Gross Margin (2017-2019)
Figure MHelpDesk ITSM Tools Market Share (2017-2019)
Table Harmony Business Systems Basic Information, Head Office, Major Market Areas and Its Competitors
Table Harmony Business Systems ITSM Tools Revenue and Gross Margin (2017-2019)
Figure Harmony Business Systems ITSM Tools Market Share (2017-2019)
Table Cherwell Software Basic Information, Head Office, Major Market Areas and Its Competitors
Table Atera Basic Information, Head Office, Major Market Areas and Its Competitors
Table Accelo Basic Information, Head Office, Major Market Areas and Its Competitors
Table Spiceworks Basic Information, Head Office, Major Market Areas and Its Competitors
Table ConnectWise Basic Information, Head Office, Major Market Areas and Its Competitors
Table Atlassian Basic Information, Head Office, Major Market Areas and Its Competitors
Table BMC Basic Information, Head Office, Major Market Areas and Its Competitors
Table Kayako Basic Information, Head Office, Major Market Areas and Its Competitors
Table Salesforce Basic Information, Head Office, Major Market Areas and Its Competitors
Table LogMeIn Basic Information, Head Office, Major Market Areas and Its Competitors
Table ITConcepts Basic Information, Head Office, Major Market Areas and Its Competitors